Terms & Conditions

Terms & Conditions

Effective Date:12-05-2025

These Terms & Conditions govern your use of the SONRISAI LLC website and services. By visiting our site or engaging our services, you agree to these terms. Please review them carefully.

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Use of Website

You may use our website only for lawful purposes and in a manner that does not violate any applicable regulations. You agree not to:

  • ✔ Misuse or attempt to disrupt website functionality
  • ✔ Use automated tools to access or copy website content
  • ✔ Upload harmful or malicious code
  • ✔ Interfere with the site’s operations or user experience

We reserve the right to restrict access to any user who violates these terms.

Service Agreements

All services offered by SONRISAI LLC require verbal, written, or electronic agreement. Service specifics — including pricing, responsibilities, timelines, and deliverables — may be detailed in separate agreements or onboarding documents.

By engaging our services, you agree to:

  • ✔ Provide accurate and complete information
  • ✔ Maintain timely communication
  • ✔ Allow reasonable time for service completion
  • ✔ Understand that certain processes depend on third-party systems

We reserve the right to refuse or discontinue service if necessary.

Payment Terms

Payment terms vary depending on service type. Clients agree to pay fees in accordance with invoices or contractual terms. Failure to pay may result in:

  • ✔ Service interruption
  • ✔ Late fees
  • ✔ Account holds
  • ✔ Termination of service

We reserve the right to pursue unpaid balances.

Client Responsibilities

Clients must ensure the accuracy of all information provided. SONRISAI LLC is not responsible for delays, denials, or errors caused by incomplete or incorrect data.

Limitations of Liability

SONRISAI LLC is not liable for:

  • ✔ Insurance payer delays
  • ✔ Claim denials caused by payer policies
  • ✔ System outages or external technical issues
  • ✔ Losses arising from incorrect information provided by clients
  • ✔ Business impacts resulting from external forces outside our control

Our liability, if applicable, is limited to the amount paid for services during the relevant period.

Intellectual Property

All website content, including text, graphics, and design, is the property of SONRISAI LLC and may not be copied, reproduced, or distributed without written consent.

Termination of Services

Either party may terminate services with notice as stated in the service agreement. Upon termination:

  • ✔ All outstanding invoices must be paid
  • ✔ Work already completed remains non-refundable
  • ✔ Access to certain systems or files may end

Governing Principles

These Terms & Conditions are written generically for broad applicability and do not reference specific jurisdictions. They are intended to provide clarity, expectations, and fairness.

Modifications

We may update these terms at any time. Continued use of our services constitutes acceptance of changes.

Contact Us

For questions regarding these Terms & Conditions, please contact:

SONRISAI LLC

Email: support@sonrisai.com